Public service delivery is risky business

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January 2, 2013 at 12:49

The end of the year saw government announcing a series of master classes to aid charities bidding for contracts to better understand the new public service delivery environment.  Due in Spring 2013, this complements the Commissioning Academy which aims to improve the relationship from the other side, helping commissioners understand how to interact with civil society. Both are welcome, much needed, and should help to improve understanding of the challenges and priorities for both parties – in particular informing their risk profiles. Although it’s a sweeping generalisation, it is fair to say that both charities and local authorities can be […]

Making the most of your people

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November 16, 2012 at 16:50

We’ve been reviewing the top risks in charities for 11 years now, and it’ll be no surprise that year on year income reduction and uncertainty top the pile.  The advice in response here is always to review income streams and diversify if possible.  A familiar mantra – one that’s easy to say, but in reality difficult to achieve as often the right business practices, time and skills are needed to see it through. There are plenty of indications that charities have been trying to put themselves on a more sustainable financial footing by looking more closely at their business practices, […]