Public service delivery is risky business

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January 2, 2013 at 12:49

The end of the year saw government announcing a series of master classes to aid charities bidding for contracts to better understand the new public service delivery environment.  Due in Spring 2013, this complements the Commissioning Academy which aims to improve the relationship from the other side, helping commissioners understand how to interact with civil society. Both are welcome, much needed, and should help to improve understanding of the challenges and priorities for both parties – in particular informing their risk profiles. Although it’s a sweeping generalisation, it is fair to say that both charities and local authorities can be […]